Frequently Asked Questions

Am I an ideal candidate for Second Bite?
A. You are if you're among the hundreds of thousands of online retailers and lead generators that are leaving money on the table every day by letting shoppers abandon your cart and visitors leave your lead forms. Second Bite can help you pick up this lost revenue by creating and executing timely, targeted follow-up campaigns.

How much does your solution cost?
A. Second Bite is priced on performance basis. In most cases, we negotiate a per-sale or per-lead rate that matches or is within the range of your affiliate payout. If you do not have an affiliate program, or a standard rate for performance-based marketing, we'll help determine a fair rate.

What if I don’t have an affiliate program?
A. That's alright. You can still take advantage of Second Bite. We'll work with you to develop and implement, tracking, create reporting guidelines and establish a performance-based rate.

What do my team and I have to do in order to work with Second Bite?
A. Setup includes integration and creative development. Our teams can handle all integration and development - or work with you to ensure proper integration and collaborate on the design, content and strategy behind the follow-ups. Your level of involvement is really up to you. You can simply give us access to your cart and forms and sign off on our creative work. You could also choose to be involved along every step of the way.

Are Second Bite emails CAN-SPAM compliant?
A. Yes. Second Bite email messages are CAN-SPAM compliant. We've also taken additional measures to ensure that our practices are not only legal, but are legitimate and ethical. We have received accreditation from Habeas (www.habeas.com) for Second Bite emails. This helps improve deliverability, ensuring that the messages reach the recipients. It's also another proof positive that we're following the rules and complying with industry standards.